Ask Aurum – Technology Related Questions!

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Ask Aurum! 

Do you have pressing questions about dental lab procedures, materials, or technology? Have you ever wondered how to choose the best materials for crowns and bridges, or how to ensure accurate shade matching for your patients? Maybe you’re curious about the latest advancements in dental lab technology and how they can benefit your practice.

Well, we’ve got you covered! Starting this Fall, The Aurum Group will answer your dental lab questions every month. To kick it off, we’ll begin with commonly asked technology-related questions.

But don’t worry—each month, we’ll tackle a new topic.

Let us know in the comment section below what questions you have!

Have you listened to the Dental Slang podcast with our CEO Mark Maier yet?  Mark and Dr. Reza Ardalan discuss Aurum’s educational platform, pioneering advancements in digital technology, and why Aurum stands out as the premier dental solutions company. Listen here!

2 Responses

  1. How about going over the different crown options on your portal, pros and cons of each and when to use each kind.

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Ask Aurum – Technology Related Questions!

Ask Aurum!  Do you have pressing questions about dental lab procedures, materials, or technology? Have you ever wondered how to choose the best materials for

The Aurum Group

The Aurum Group has grown over the last 50 years to become one of the largest and most respected dental laboratory groups in North America.

How to connect your IOSystems with Ottawa:

iTero

Call iTero support to add lab 1 (800) 577-8767
Please provide support tech with:
COMPANY ID #4323
or
Classic Ottawa (Aurum)

[email protected] to the TRIOS system and we will accept the invite for the connection. 3Shape Communicate

Add Classic Dental Laboratories (Aurum) to your Cerec/Sirona list of favorite labs.  You can search for us by entering the first three characters of our postal code, “K1H”, on the Sirona Connect site or the Sirona Connect portal linked to your scanner.  Here is a link to the Sirona site that may be helpful:  https://www.dentsplysirona.com/en-ca/discover/discover-by-procedure/digital-workflows-with-primescan.html. Once Classic Dental Laboratories  (Aurum) has been added you can select us in the Sirona Rx and send the scans. 

Please add this e-mail [email protected] to send us an invite and we will accept. 

Please send the files to this e-mail address: [email protected]

How to connect your IOSystems with Spokane:

iTero

You will need to contact iTero Support and ask them to have “Aurum Group Calgary, lab ID 772” added to your list of labs.

Connect to us on the csdentalconnect.com website by entering our email [email protected].  See attached document below for details.

You can connect to our lab through your Trios scanner or the 3Shape Communicate website using our Trios email [email protected] .  Another option is to provide us with your Trios email and we can send you an invitation to connect.  You would follow the link in the email invite and approve our connection on the 3Shape Communicate site.

Add Aurum Ceramic (Calgary) to your Cerec/Sirona list of favorite labs.  You can search for us by entering the first three characters of our postal code, “T2S”, on the Sirona Connect site or the Sirona Connect portal linked to your scanner.  Here is a link to the Sirona site that may be helpful:  https://www.dentsplysirona.com/en-ca/discover/discover-by-procedure/digital-workflows-with-primescan.html .  Once Aurum Ceramic Calgary has been added you can select us in the Sirona Rx and send the scans. 

Contact your 3M Trudef representative and ask to have Aurum Ceramic – Calgary Lab added to your scanner.  3M Oral Care Technical Support:  1-800-634-2249.  Here is a link that may be helpful:  https://www.3m.com/3M/en_US/dental-us/support/ .  

Please follow link and instructions https://www.ddxdental.com/find-a-lab-or-specialist/

How to connect your IOSystems with Saskatoon:

iTero

You will need to contact iTero Support and ask them to have “Aurum Group Saskatoon, lab ID 341” added to your list of labs.

Connect to us on the csdentalconnect.com website by entering our email [email protected].  See attached document below for details.

You can connect to our lab through your Trios scanner or the 3Shape Communicate website using our Trios email [email protected] .  Another option is to provide us with your Trios email and we can send you an invitation to connect.  You would follow the link in the email invite and approve our connection on the 3Shape Communicate site.

Add Aurum Ceramic (Calgary) to your Cerec/Sirona list of favorite labs.  You can search for us by entering the first three characters of our postal code, “T2S”, on the Sirona Connect site or the Sirona Connect portal linked to your scanner.  Here is a link to the Sirona site that may be helpful:   https://www.dentsplysirona.com/en-gb/explore/cerec/sirona-connect/for-practices.html .  Once Aurum Ceramic Calgary has been added you can select us in the Sirona Rx and send the scans. 

Contact your 3M Trudef representative and ask to have Aurum Ceramic – Calgary Lab added to your scanner.  3M Oral Care Technical Support:  1-800-634-2249.  Here is a link that may be helpful:  https://www.3m.com/3M/en_US/dental-us/support/ .     

Please follow link and instructions https://www.ddxdental.com/find-a-lab-or-specialist/

How to connect your IOSystems with Kelowna:

iTero

You will need to contact iTero Support and ask them to have “Aurum Group Calgary, lab ID 772” added to your list of labs.

Connect to us on the csdentalconnect.com website by entering our email [email protected].  See attached document below for details.

You can connect to our lab through your Trios scanner or the 3Shape Communicate website using our Trios email [email protected] .  Another option is to provide us with your Trios email and we can send you an invitation to connect.  You would follow the link in the email invite and approve our connection on the 3Shape Communicate site.

Add Aurum Ceramic (Calgary) to your Cerec/Sirona list of favorite labs.  You can search for us by entering the first three characters of our postal code, “T2S”, on the Sirona Connect site or the Sirona Connect portal linked to your scanner.  Here is a link to the Sirona site that may be helpful:  https://www.dentsplysirona.com/en-ca/discover/discover-by-procedure/digital-workflows-with-primescan.html .  Once Aurum Ceramic Calgary has been added you can select us in the Sirona Rx and send the scans. 

Contact your 3M Trudef representative and ask to have Aurum Ceramic – Calgary Lab added to your scanner.  3M Oral Care Technical Support:  1-800-634-2249.  Here is a link that may be helpful:  https://www.3m.com/3M/en_US/dental-us/support/ .   

Please follow link and instructions https://www.ddxdental.com/find-a-lab-or-specialist/

How to connect your IOSystems with Moncton:

iTero

You will need to contact iTero Support and ask them to have “Aurum Group Calgary, lab ID 772” added to your list of labs.

Connect to us on the csdentalconnect.com website by entering our email [email protected].  See attached document below for details.

You can connect to our lab through your Trios scanner or the 3Shape Communicate website using our Trios email [email protected] .  Another option is to provide us with your Trios email and we can send you an invitation to connect.  You would follow the link in the email invite and approve our connection on the 3Shape Communicate site.

Add Aurum Ceramic (Calgary) to your Cerec/Sirona list of favorite labs.  You can search for us by entering the first three characters of our postal code, “T2S”, on the Sirona Connect site or the Sirona Connect portal linked to your scanner.  Here is a link to the Sirona site that may be helpful:  https://www.dentsplysirona.com/en-ca/discover/discover-by-procedure/digital-workflows-with-primescan.html .  Once Aurum Ceramic Calgary has been added you can select us in the Sirona Rx and send the scans. 

Contact your 3M Trudef representative and ask to have Aurum Ceramic – Calgary Lab added to your scanner.  3M Oral Care Technical Support:  1-800-634-2249.  Here is a link that may be helpful:  https://www.3m.com/3M/en_US/dental-us/support/ .   

Please follow link and instructions https://www.ddxdental.com/find-a-lab-or-specialist/

How to connect your IOSystems with Calgary:

iTero

You will need to contact iTero Support and ask them to have “Aurum Group Calgary, lab ID 772” added to your list of labs.

Connect to us on the csdentalconnect.com website by entering our email [email protected].  See attached document below for details.

You can connect to our lab through your Trios scanner or the 3Shape Communicate website using our Trios email [email protected] .  Another option is to provide us with your Trios email and we can send you an invitation to connect.  You would follow the link in the email invite and approve our connection on the 3Shape Communicate site.

Add Aurum Ceramic (Calgary) to your Cerec/Sirona list of favorite labs.  You can search for us by entering the first three characters of our postal code, “T2S”, on the Sirona Connect site or the Sirona Connect portal linked to your scanner.  Here is a link to the Sirona site that may be helpful:  https://www.dentsplysirona.com/en-ca/discover/discover-by-procedure/digital-workflows-with-primescan.html. Once Aurum Ceramic Calgary has been added you can select us in the Sirona Rx and send the scans.

Contact your 3M Trudef representative and ask to have Aurum Ceramic – Calgary Lab added to your scanner.  3M Oral Care Technical Support:  1-800-634-2249.  Here is a link that may be helpful:  https://www.3m.com/3M/en_US/dental-us/support/ .   

Please follow link and instructions https://www.ddxdental.com/find-a-lab-or-specialist/